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As we know, in the online world it is the users who are at the center of the process: without them we would have no one to provide our resources to. Thanks to this clear understanding, in recent years we are witnessing a trend in the market in which companies increasingly ask themselves: what are the emotions that accompany people when they use our products? How can this information be used to improve the user experience? Content key points: Definition of UX user experience What does trust have to do with it From traditional methods to affective computing User involvement plays a vital role in the field of human-computer interaction.
HCI as it focuses on improving the effectiveness and efficiency of the interaction between human and computer systems. Research and literature point out that this knowledge can be a kind of secret weapon to be successful in designing products, services or experiences: Most people say they would not return seo expater bangladesh ltd to a particular site after experiencing a bad user experience There is a clear correlation between faulty user interface UI , user experience UX and failure to complete the purchase transaction in an online store In the commercial area it appears that customers connected on an emotional level with a certain brand or product have double.
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The value of those customers who are not fully satisfied The design of a system is influenced by a number of factors in which the user's needs play the most important role. To accelerate growth and meet expectations, it is not enough to investigate the market, you must invest in experience. The goal of user experience UX is to create the best possible user experience and today, thanks to the development of affective computing it is possible to expand its toolbox and methodologies. Let's see below how this discipline can meet the new needs of companies and their public.
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